Worldwidetack.com - Quality is not expensive it's priceless

Worldwide Tack for top quality equestrian products and horse riding equipment for horse and rider

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buy equestrian products and horse tack via secure shopping - we accept these credit cards.

About Us
Worldwide Tack Limited are completely dedicated to your total satisfaction. All our products are made from the finest quality materials. If you have any suggestions or comments please email us using the link on the store page, alternatively you can call or write to us. Our contact details are:

Our Contact details:
Worldwide Tack Ltd
Lower Honeys Green Farm Easons Green Uckfield East Sussex TN22 5RE England
Phone: 0870 0344 655 Fax: 01825 840005
VAT Registration Number: 885 8554 58 GB

Email: info@worldwidetack.com

Making A Purchase
Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. Only when your order has been despatched, has your order been accepted, unless we have previously informed you that we do not accept your order or you have cancelled it. Your order may not be accepted if the item is unavailable, if your payment is not authorised, if we have reason to believe the transaction is fraudulent or suspicious or a product is priced or described incorrectly. Goods are subject to availability. In the event that we are unable to supply the goods we will inform you of this and your options as soon as possible. You will not be charged if goods are unavailable.

Price
All prices are quoted in UK pounds sterling and goods are sold under English Law. Whilst we endeavour to provide accurate prices and descriptions, errors may occur. If we discover an error in the price or description of the goods you have ordered we will notify you and give you the option of reconfirming or cancelling your order.
All purchases within the UK and EU are inclusive of VAT @ 17.5%. Outside of this area are VAT free.

Payment
We accept credit card payment from Visa, Amex, Mastercard, Maestro (UK issued only), Delta, Solo and Electron. Payments are made in pounds sterling, exchange rates shown on our Currency Converter, located in the website, are intended for guidance only and conversions are made at our credit card processing bank's prevailing rate at the time the payment is taken from your card. We also accept payment by cleared cheque. For bank transfer, please contact us for details. We do not charge for any item until it is ready to ship. You may send your credit card information via phone, fax, post or over the internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling
A charge of £6.00 (inclusive of vat) up to 20 kg will be made for carriage within England, Wales & Scottish Lowlands. A surcharge will apply to consignments above 20 kgs - we will advise you of the cost by email prior to processing your order.

Ordering outside England, Wales & Scottish Lowlands
Ordering outside England, Wales & Scottish Lowlands will incur additional delivery charges. We will advise you by email of the most competitive delivery charge prior to processing your order.

In the event of re-delivery (England, Wales & Scottish Lowlands only)
If the courier company is unable to deliver your order and you do not contact them with a convenient time for re-delivery a £15.00 re-delivery charge will be incurred.

Delivery Schedule
Goods purchased by credit card are normally despatched within 72 hours, subject to availability. Delivery charges are extra and are provided to the user during the ordering process. We will endeavour to use the most convenient and economic way to despatch your order. However, large or heavy orders will be quoted before despatch. Delivery will be made to the designated address and when delivered by a courier will require a signature by an adult over the age of 18. Once goods have been delivered to you or your nominated recipient, Worldwide Tack Limited will not be liable for their subsequent loss or destruction. Every effort is made to deliver your goods within the estimated time scales. From time to time delays may occur. We will not be held liable for any failed or late deliveries.

For international deliveries we would generally use airmail for smaller items and a courier service for larger items - we will calculate the delivery charge according to package weights and dimensions and destination and advise you by email of the costs prior to processing your order. Please note that customers living outside the European Union may incur local taxes and import duties that may involve slight delays. The customer is solely responsible for the payment of any of these additional charges that may be imposed.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website. Our credit card processing bank carries out rigorous checks on all credit and debit card transactions. Should we feel that an order is suspicious or where the details provided do not match the details held by the card-issuing bank, we reserve the right to refuse it.

Guarantee We guarantee your satisfaction. All of our products are made from the finest quality materials.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0870 0344 655 (International +44 0870 0344 655) or fax us on 01825 840005 or write to us at Lower Honeys Green Farm Easons Green Uckfield East Sussex TN22 5RE England

Privacy Policy Worlwide Tack Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools/Internet Options/Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Data collected by this site is used to:
A. Take and fulfil customer orders.
B. Administer and enhance the site and service.
C. Only disclose information to third-parties for goods delivery purposes.

Returns Policy
Returns authorisation must be obtained before goods are returned for any reason whatsoever to identify a genuine fault before a refund will be given. All products returned under complaint must be clean and dry (Health & Safety Act). A copy of the sales invoice must be included. We will replace any defective item with an identical one whenever possible. If the item you bought is obsolete or non-replaceable you will be offered an exchange option or a refund. In order to keep costs down for all customers we will not refund postage costs unless the products are found to be faulty or supplied incorrectly. Where possible, the original packaging should be used, small items must be securely packed. Worldwide Tack Limited is not responsible for returned goods lost or damaged in transit and reserves the right to charge a nominal fee for returned goods damaged due to improper packing on return.

If you are returning items from outside the UK,
please mark clearly on the packaging and the Customs Declaration that you are returning the goods to the retailer/manufacturer. This should normally help to ensure further Customs charges are not incurred.
Any Customs charges and/or Postal charges incurred through a failure to follow the above returns procedure and/or providing adequate postage will be deducted from your refund.

Your rights to return goods are protected under the EU Distance Selling Directive and Worldwide Tack Limited reserves the right to amend this Returns Policy under advice from Government appointed agencies.

These Terms & Conditions do not affect your Statutory Rights.

These Terms & Conditions can only be varied by the owners of Worldwide Tack Ltd.

Disclaimer
Worldwide Tack Limited provides this website on an "as is" basis and makes no representations or warranties whatsoever with respect to it or its contents and disclaims all such representations and warranties to the fullest extent permitted at law. Worldwide Tack Limited, its employees or any other representative will not accept liability for damages of any kind arising out of or in connection with the use of this website. This is a comprehensive limitation that applies to all damages of any kind including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

These Terms & Conditions do not affect your Statutory Rights

These Terms & Conditions can only be varied by the owners of Worldwide Tack Limited.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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